PRIVACY POLICY
How Row One Asia collects, uses and protects your personal data when you use this website or attend Live Out Loud.
WHO WE ARE
Live Out Loud is presented by Row One Asia (“we”, “us”). We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
WHAT WE COLLECT
- Contact details you give us, such as your name, email address and phone number.
- Ticket and order details, processed with our ticketing partner.
- Messages you send us, for example through our contact channels.
- Basic technical data about how you use this website, such as device, browser and pages visited.
HOW WE USE IT
- To issue tickets, manage entry and run the Festival safely.
- To answer your questions and send you important Festival updates.
- To send you news and offers, only where you have agreed to receive them.
- To understand and improve this website and the Festival experience.
We share personal data only with service providers that help us run the Festival, such as ticketing, payment and email providers, or where we are required to by law. We do not sell your personal data.
YOUR CHOICES
You may withdraw consent to marketing at any time using the unsubscribe link in our emails. You may also ask to access or correct the personal data we hold about you by contacting us through the Contact Us page.
We keep personal data only for as long as it is needed for the purposes above or as required by law. We may update this policy from time to time; the version published here applies.